3 Compelling Reasons Why Tradespeople Need a Virtual Assistant
In an industry that’s been around for as long as construction and trades work has, it can be tempting to do things” the way it’s always been done” and try to manage all your business operations yourself.
But according to most tradespeople we’ve spoken with, this ends up leaving them perpetually stressed, missing leads, providing subpar customer service, and oftentimes affecting their personal life as well.
The Boutique COO team has helped many tradespeople manage their businesses. Every single one of them always starts out skeptical asking things like:
Why do tradespeople need a virtual assistant?
What can virtual assistants do for my trade business?
How do they help me manage my trade business better?
3 Reasons Why Trades Businesses Need a VA
In this blog post, we’ll lay out the top 3 reasons we usually share with our trade business owners that have them convinced to hire us to be their virtual assistant support team.
1. Be Out in the Field Without Missing a Beat
Picture this: You're amid a crucial installation, and the whir of the electric saw drowns out all other sounds. In the periphery of your mind, you worry about the stack of unanswered calls on your phone and the growing email inbox back at the office.
That's where the irony bites — the more successful you are in the field, the more administrative backlog you accumulate. You obviously can’t be in two places at once, so you end up just constantly trying to claw yourself out.
But by the time you're done sorting multiple appointments and inquiries, your competition has already secured the lead that came in a couple of hours ago and you missed out on yet another big contract.
Deep down you know that this backlog is suffocating your momentum and, at times, even your business's reputation.
Enter your skilled virtual assistant: an invisible force multiplier, ensuring that your presence in the field doesn’t equate to a business's dormant state.
A virtual assistant will provide round-the-clock, remote support to handle your emails, schedule your meetings, and follow up with new leads while you’re out in the field. When you come back to your desk you’ll return to a meticulously organized schedule, along with a slew of pre-qualified leads waiting to do business with you.
We find that our clients typically only need 5 hours a week to complete the remaining admin work, giving them a lot of extra support for a small cost!
The net effect is a dynamic business model where responsiveness and agility define your brand, all managed without a glitch, thanks to your virtual assistant.
2. Make Your Customer Services Stand Out Amongst Your Competition
Construction and trades companies are notorious for poor customer service, especially those who haven’t hired virtual support yet.
While your competition is missing their leads, failing to service their clients, or mis-scheduling their appointments, you could have a smoothly humming operation and attract more customers to your company instead.
Your virtual assistant becomes your voice, your organizer, and your liaison in nurturing relationships with customers far beyond the final hammer stroke.
Constant touchpoints, courtesy reminders, and personalized post-service inquiries are just a few strategies that transform a single job into a lasting association. Our clients tell us that since bringing on a virtual assistant, customers have expressed that they were so impressed they’ll be referring their friends and family to work with them.
In a word-of-mouth-driven industry, such service differentiators often become the talking points that attract new business.
Imagine how much more new business you could attract if you invested this small fee in operational support from a virtual assistant.
3. Bill More Hours at Your Hourly Rate & Do Less Work You Hate
Undoubtedly, you didn’t become a trades expert to spend your waking hours buried in invoices or wrestling with calendar appointments.
The beauty of a virtual assistant lies in their ability to shift this operational groundwork away from your expert hands, allowing you to focus on billable hours, skill enhancement, and the strategic growth of your trade.
And we’ve done the math and can confirm that as a tradesperson you can charge a significantly higher hourly rate than what you would pay for outsourcing to The Boutique COO virtual assistants!
Every minute you save on admin work is a minute you can invest in a productively billable task. It’s what business people like to call “operational efficiency.” But we like to call it what it is - more profit!
Next Steps in Securing Your Virtual Assistant
All-in-all, tradespeople are just now starting to see how much outsourced operational support can help with running their business.
Their versatility in handling many operational tasks is impressive and liberating, offering you the headspace to think big and the freedom to execute your vision without the constraints of menial, time-consuming chores.
If you want to learn more about how we can support you in your trade business, we encourage you to schedule a strategy chat with us.
It’s completely free & no need to prepare anything.
