The Wildeflower Collective - Case Study The Boutique COO 
CASE STUDY

THE WILDEFLOWER COLLECTIVE

Instagram:
@thewildeflower.co

CHOOSING THE BOUTIQUE COO

Before engaging with The Boutique COO (TBC), the Wildflower Collective team had experience working with freelance assistants on platforms like Upwork. While they tried hard to find the right fit for specific needs, no one they worked with compared quite like the TBC team. They really stood out as an all-encompassing solution.

SIGNIFICANT OUTCOMES FOR THE BUSINESS

The Wildeflower Collective believes the real thing that sets TBC apart from the other business support specialists out there is the ability to provide comprehensive support across various aspects of their business. The gift of time that TBC gave the Wildeflower Collective helped them go from full-on burnout mode to grow and develop their business faster than ever before.

ADMINISTRATION
EFFICIENCY

Before TBC:
Over 25 hours per week spent responding to emails, manually managing bookings, & scheduling their team.

After TBC:
A sophisticated automation implemented and new systems, reducing communication time to only 6-10 hours a week. This means they’re not only staying ahead of their to-do list, but also have ample time to work on our bigger goals to grow the business.

LEAD MANAGEMENT AUTOMATION

Before TBC:
A scattered approach to lead generation, with little to no system to manage them.

After TBC:
An organized system that can turn leads into clients more efficiently. Despite a delayed booking start for the next year, they achieved the same number of bookings in 6 MONTHS than the year before in 12 months, resulting in a substantial revenue increase.

FASTER CLIENT COMMUNICATION

Before TBC:
Response time was a major challenge, causing anxiety for both the Wildeflower Collective team AND their clients.

After TBC:
Consistently upholding their communication promise, providing immediate responses during business hours & keeping clients updated on when to expect further communication. This alone has significantly improved the overall client experience.

What’s even more incredible is that TBC’s comprehensive assistance provided the Wildflower Collective team a healthier work-life balance. After a year with TBC, they experienced a significant difference in their overall attitude and ambition. They share that they were inspired again to grow the business, having healed from burnout and adapted to a balanced way of managing responsibilities.

THE PERSONAL IMPACT

We weren't sure exactly what we needed but we knew our processes needed streamlining, reconfiguring and updating, as well as help with client facing emails and file organization. They have done all of this & so much more. We can't imagine our company without them!"

- The Wildeflower Collective

ADVICE FROM THE WILDEFLOWER COLLECTIVE

My advice to anyone considering a virtual assistant is simple: don't hesitate—make the investment now.

The benefits far outweigh any reservations, and TBC's approach has been a game-changer for our business and personal well-being.

SEE HOW WE CAN HELP YOUR BUSINESS

Let us help you unlock your full potential, by taking care of all those tedious operations projects and admin tasks you never signed up for.