CASE STUDY

VICTORY GARDEN OF TOMORROW

CHOOSING THE BOUTIQUE COO

Before engaging with The Boutique COO (TBC), the Victory Garden of Tomorrow founder, Joe, felt like the “to-dos” just kept piling up, and there was never enough time in the day to get them done. Joe knew he needed to hire help, but wanted to work with a real person, ideally local in the US, and recommended by a friend.

The Boutique COO checked all 3 boxes, making it an easy decision to choose them.

SIGNIFICANT OUTCOMES FOR THE BUSINESS

Partnering with The Boutique COO, Joe is able to focus on the tasks that matter. He can handle the creative work that he’s most passionate about & skilled in, while TBC takes care of administration tasks to keep his eCommerce business running smoothly.

NO MORE OVERWHELM WITH DAILY TASKS

Before TBC:
Continuously overwhelmed with the ever-growing to-do list needing his attention.

After TBC:
Able to look ahead at his to-do list together with his TBC team, to determine things we can take off his plate. Easily able to pass off tasks to get them off his plate, feeling confident that the TBC team will get it done well.

PRIORITIZING PROJECTS THAT DRIVE GROWTH

Before TBC:
Lacking time to create new products & offers that help move the business forward.

After TBC:
Never needing to re-prioritize the creative parts of his business. Joe shares he is continuously impressed with how much TBC can support him with tasks with little-to-no direction.

FASTER PURCHASE TO ORDER FULFILLMENT

Before TBC:
Struggled to get orders shipped out between all the fairs, markets, & shows he attended

After TBC:
TBC implemented a new streamlined SKU system & buttoned-up the admin processes to get orders out fast. For a very small investment, Joe’s customers get a much better experience than before.

EXAMPLES OF OPERATIONS PROJECTS COMPLETED FOR THIS ECOMMERCE BUSINESS

  1. • Addressed errors & issues that needed to be resolved on Shippo & Instagram Shop, blocking orders from coming in

  2. • Created & implemented a new SKU system on all old, current, and new products

  3. • Submitted trademark applications for business & products

  4. • Acquired a California seller's permits & submitted applications to Trade Shows

  5. • Researched potential expansion opportunity on the TikTok Shop

  6. • Continuously monitor both Amazon & Walmart for stolen product designs & reported the sellers as needed

  7. • Assist with hiring tasks such as writing the job post & adding it to various job boards as the company scales

  8. & much more as we continue to find more ways to save time!

For Joe, the biggest impact The Boutique COO had on his business is giving back his confidence in what’s possible. He can make plans for growth without feeling overwhelmed because he knows he has the TBC crew (who know what they’re doing) working in my corner.

THE PERSONAL IMPACT

“It’s like I have extended my staff, my expertise, my competency with a very small investment. I get all that only, when I need it–that’s a great value.”

- Victory Garden of Tomorrow

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