CHOOSING THE BOUTIQUE COO
Urban Pawsibilities had been thinking about and looking for someone to support their admin work, but hadn’t quite found the right person and were hesitant to hire a full-time employee since they didn’t quite need that much support. When Urban Pawsibilities came across The Boutique COO, the decision was a no-brainer. TBC’s skill set and proactive approach in being able to anticipate their needs was unmatched with any other admin they had come across.
SIGNIFICANT OUTCOMES FOR THE BUSINESS
The most significant impact TBC has had on Urban Pawsibilities is evident in their improved response time and heightened consistency with their clientele.
With The Boutique COO's expertise, Urban Pawsibilities has streamlined their inquiry responses, ensuring a personal touch that resonates with their customers. This allowed them to do more business and retain clients longer.
TRANSFORMED EFFICIENCY
Before TBC:
Responding to inquiries was a time-consuming headache.
After TBC:
Thanks to TBC, the time spent on daily inquiries plummeted from 2-3 hours to a mere 10-15 minutes.
OVERCOME OVERWHELM
Before TBC:
Taking days off was challenging due to constant inquiries.
After TBC:
With TBC managing our inbox, we now enjoy worry-free breaks, free from the anxiety of unattended client inquiries.
ENHANCED CLIENT EXPERIENCE
Before TBC:
Clients often sent multiple emails for timely responses.
After TBC:
TBC's diligence ensures all inquiries are addressed promptly, eradicating client concerns.
THE PERSONAL IMPACT
For Urban Pawsibilites, the TBC impact extends far beyond daily tasks, addressing client communication, appointment scheduling, marketing efforts, and even handling payroll.
TBC was constantly (and is still today!) reaching out to discuss how they could enhance the Urban Pawsibilities business— foresight that has proven invaluable.
They are emphatic that TBC’s support has been a driving force behind their success.
Urban Pawsibilities proudly attests that our achievements wouldn't be possible without The Boutique COO's invaluable assistance:
“The professionalism, dedication, and timeliness that they offer massively improved the experience for everyone involved in our business. Our operation runs like a well-oiled machine now, in large part, thanks to The Boutique COO’s work."
- Urban Pawsibilities
ADVICE FROM URBAN PAWSIBILITIES
For businesses considering a virtual assistant, know that TBC’s capabilities extend far beyond the surface.
While there may be initial limitations, creative solutions can be found. TBC’s adaptability and solution-oriented mindset have been instrumental in meeting our evolving needs seamlessly.
The Boutique COO's proactive and adaptive virtual assistant support has not only transformed our operational efficiency but has been a cornerstone in Urban Pawsibilities' journey towards success.
SEE HOW WE CAN HELP YOUR BUSINESS
Let us help you unlock your full potential, by taking care of all those tedious operations projects and admin tasks you never signed up for.