CHOOSING THE BOUTIQUE COO
Lori-Ann had worked with many virtual assistants over the years but found they all lacked a sense of urgency and curiosity. Other VAs didn’t have the desire to understand the business or the task at hand.
The Boutique COO (TBC) team seemed to be “curious” right from the start, taking the time to ask questions and gain perspective on the business & real estate industry in general. This curiosity is what convinced Lori to choose to partner with TBC.
SIGNIFICANT OUTCOMES FOR THE BUSINESS
The real estate business is fast-paced and detail-oriented. A day never unfolds as expected, yet the timing of a transaction is very, very important. TBC has shown to have a vested interest in the success of LZ Commercial, making it possible to pivot quickly when the need arises.
ADMINISTRATION
EFFICIENCY
Before TBC:
Projects and leads were falling through the cracks. There weren’t enough hours in the day to complete all the little tasks.
After TBC:
Lori no longer worries about all the small little tasks & has confidence they’re getting done on time! Each task is done the second it comes in, making time for Lori to focus on work and not worry about her inbox filling up.
IMPROVED CLIENT DOCUMENTATION
Before TBC:
A scattered approach to documenting billable hours, which led to Lori always playing catch up and feeling overwhelmed as billing deadlines approached.
After TBC:
An organized system that ensures documents and billing are always being done on time and within the timeline necessary for the industry.
FASTER CLIENT COMMUNICATION
Before TBC:
Constant stress that a contract had slipped through the cracks since timeline was of the essence, potentially leading to huge losses.
After TBC:
Leads and contracts are being fully input by the TBC team, so that they’re always billed well within the timeline. This change made it possible for Lori to focus on the business & provide a top-notch customer experience.
Lori shared with us that for the first time ever, she truly feels “PEACE OF MIND!.”
TBC has taken the time and made an effort to understand her business and the real estate industry.
This gives her the confidence that projects and leads are not falling through the cracks, so she can fully focus on building her business.
THE PERSONAL IMPACT
“Finally, after 20+ years I found a partner, The Boutique COO, who understands, the small things count and they actually take more time than you think! The Boutique COO helped me recognize the tasks that take me away from what I love to do. This has been a long overdue and fantastic experience. Highly, highly recommend The Boutique COO!”
- Lori-Ann, LZ Commercial
ADVICE FROM LZ COMMERCIAL
As an entrepreneur, I ALWAYS fall into the “that will not take long, I can do that myself” trap (you all know what I mean). Well, the little things add up!
The Boutique COO is vested in my success; they have taken the time and made the effort to understand my business and the industry. This has been a long overdue and fantastic experience. Highly, highly recommend The Boutique COO!
SEE HOW WE CAN HELP YOUR BUSINESS
Let us help you unlock your full potential, by taking care of all those tedious operations projects and admin tasks you never signed up for.