CHOOSING THE BOUTIQUE COO
Jen Jones Weddings found an ideal partner in The Boutique COO (TBC), a decision made almost instantaneously after their first strategy chat. TBC’s keen understanding of the unique support Jen’s small businesses required, coupled with their professionalism and positive attitude, sealed the deal.
SIGNIFICANT OUTCOMES FOR THE BUSINESS
The most substantial business impact TBC has had on Jen Jones Weddings is the liberation from mundane tasks.
As a serial entrepreneur, Jen is always creating more tasks than she can handle alone. TBC's assistance in refining systems has made day-to-day admin tasks seamless, allowing them to run autonomously while Jen continues to dream big and add to her business.
TRANSFORMED EFFICIENCY
Before TBC:
Juggling admin for two businesses while serving clients led to perpetual catch-up and limited project work.
After TBC:
TBC automated processes and manages remaining admin, providing Jen with more time to fully engage with clients and initiate new business projects.
UNLOCKING NEW OPPORTUNITIES
Before TBC:
Doing great, but always felt she could get more bookings (and bigger bookings) if she had time to focus on growing the business.
After TBC:
Since partnering with TBC, Jen has added a new location and focused on booking exciting travel wedding shoots, which help open up a whole new revenue opportunity for her business.
ENHANCED CLIENT EXPERIENCE
Before TBC:
Slow responses to clients potentially led to missed bookings.
After TBC:
Clients receive personalized and responsive service, with responses within 24 hours or sooner. Increased bookings reflect the elevated client support achieved with TBC.
THE PERSONAL IMPACT
Beyond the tangible improvements, the emotional support gained is immeasurable. Jen no longer feels overwhelmed in a sea of to-dos; instead, she feels supported, organized, and more capable of moving forward at a pace that excites and fulfills her.
“My brain has more space to dream, think bigger and serve my clients better. I feel like my business is being run exactly the same as it was, just way more efficiently. I have more time, less stress and feel incredibly supported. If you're thinking about hiring them, do not hesitate."
- Jen Jones Weddings
ADVICE FROM JEN JONES WEDDINGS
As soon as you can invest in support. . . DO IT. I spent well over a decade struggling with tasks that I didn't find any joy in... especially before I started creating systems in my business! Bringing on a pro who knows how to support your small biz will not only give you more time, make you more productive in the part of your biz you do enjoy, but you'll definitely be providing better customer service and an overall client experience.
Skip the burnout, outsource asap!
SEE HOW WE CAN HELP YOUR BUSINESS
Let us help you unlock your full potential, by taking care of all those tedious operations projects and admin tasks you never signed up for.