VIRTUAL ASSISTANT CASE STUDY

INDEPENDENT PSYCHOLOGY PRACTICE

Faced with mounting administrative overwhelm and desperate for help, Aaron found The Boutique COO (TBC) through a simple online search—a decision that would transform his psychology practice & personal well-being.

SIGNIFICANT OUTCOMES FOR AARON

Aaron, a talented psychologist, sought relief from the burdens of managing insurance claims, billing, and other administrative tasks that had begun to detract from his overall effectiveness.

He hoped that a virtual assistants could help him reduce his stress and regain focus on their core passion: therapy and psychological evaluations.

TBC was able to do this & so much more.

ALLEVIATING PERSONAL OVERWHELM

Aaron was drowning in tasks exacerbated by ADHD and a dislike for tedious admin work. TBC’s first project was to tackle the 6-month backlog of case notes and billing delays head-on to provide Aaron with immediate relief. Overnight, TBC created a sense of relief and freedom by getting this large administrative project done.

ENHANCED ADMIN EFFICIENCY

Before TBC, Aaron’s bookkeeping and records were not sorted. Thanks to TBC’s organizational expertise and tools knowledge, Aaron now runs his business on a streamlined software and gets weekly reports on where his business stands, clearly showing outstanding balances without worrying about the details.

IMPROVED CLIENT EXPERIENCE

The TBC team seamlessly coordinated with insurers and handled billing efficiently. Within days, Aaron’s clients noticed his practice was able to offer more professional and responsive communication. By smoothing out his back office operations, his practice now stands out as a reliable solution for people requiring his services.

THE BIGGEST IMPACT

The biggest transformation for Aaron was the sense of relief and balance brought to his life.

TBC’s responsiveness and competence extended beyond the professional realm, enabling the client to be more present in their personal life.

"TBC has been a lifeboat. They have not only transformed my practice but also my quality of life. I can now focus solely on what I became a psychologist to do—therapy and evaluations—without the looming dread of unfinished tasks weighing me down."

- Aaron, Psychologist

ADVICE FOR OTHER BUSINESS OWNERS

"A virtual assistant can dramatically reduce anxiety and stress related to running a small business, and thus increase the joy and gratification of it. The Boutique COO’s team is not only highly competent but also kind and responsive. They’ve been an extraordinary support system for me, and I can’t thank them enough for helping me regain control of my business and my life."

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