What Makes The Boutique COO Virtual Assistant Different: Our Signature Approach
One of the most common questions I get asked by potential clients is what makes us different from other VAs out there.
The way we distinguish ourselves is via our signature approach. It’s different from any other virtual assistant (VA) company we’ve come across and our clients love it.
At The Boutique COO, we have a signature TBC Onboarding Process.
Everyone on our team is carefully selected and then trained to be deeply ingrained in our values.
In this blog post, I’ll explain why working with VAs from TBC provides a unique and enriching experience unlike any other in the industry.
Meticulous Selection and Training: Crafting Excellence
Everyone on our team is educated and required to have a minimum of several years of project management and admin work.
Most importantly, I, Makena, screen for folks who are dedicated to doing the job well even without step-by-step guidance, problem-solving when they need to, and asking questions where they need to.
Our screening process helps us find the best support for your business.
From there, I work directly with each team member for a month, teaching them our best practices when approaching client projects, communication, and project management.
This ensures that no matter who your project manager is, they’ve been highly and consistently trained.
This process gives our clients so much confidence that they’ll get the same incredible support experience you can read more about in our reviews!
Foundational Values: The Heart of Our Distinctive Service
Our values are the second part of the TBC secret sauce.
'Thinking like an owner,' 'overcommunication,' and 'allyship' form the tri-pillars of our ethos and harmoniously blend to establish a distinctive client-service dynamic.
Each of these values comes together to create a unique working experience when you have a TBC project manager supporting your business.
Thinking like an owner means that when we are working on your business, it’s not just executing things in a rote fashion or needing step-by-step instructions from you. We consider designs strategically, as if we were you, with the context of your priorities, goals, and your values. We aim to truly become a second limb for you, rather than needing you to spell out the job for us. We are here to save you that stress and take things off of your plate!
Overcommunication means that you will never wait long to hear back from us. Our team is trained to be highly responsive, meaning you will almost always get an answer within a few hours of reaching out to us. More than that, you’ll get regular updates, questions where applicable, and suggestions from us. You will never be left wondering where that project stands or when something will get done!
Lastly, we are allies, through and through. We are committed to inclusive treatment of our team, our clients, and our community and to giving excellent treatment and service to everyone we meet. No matter who you are or what your background is, you will feel welcomed and appreciated by us.
Working with The Boutique COO Virtual Assistants
If you've been in search of exemplary support and longing for that perfect partnership, your wait ends here.
Is The Boutique COO legit? Absolutely—and to fully grasp our legitimacy, we invite you to schedule an introductory chat today.
Experience firsthand the exceptional training and support our project managers provide, and understand why The Boutique COO is the epitome of VA excellence.
